Shipping and Delivery


Free standard shipping in Australia over $200 AUD.

All orders are shipped via Australia Post with tracking provided at dispatch.

Free worldwide standard shipping over $400 AUD.

All orders are shipped via Australia Post with tracking provided at dispatch.

  • Standard Post (3–5 business days):
    $12 AUD (signature on delivery included).

    Express Post (next business day*):
    $15 AUD (signature on delivery included).

    Free standard shipping in Australia on orders over $200 AUD.

    All orders ship via Australia Post with tracking provided at dispatch.

    *Next-business-day delivery applies to most metro areas in the Australia Post Express network; outside these areas delivery will be via the fastest available service but next-day isn’t guaranteed.

  • We dispatch orders as quickly as possible, usually within 1–3 business days (Mon–Fri). 

    Orders placed on weekends or NSW public holidays are processed the next business day. 

    Delivery timeframes below are estimates from dispatch and can vary based on your location and Australia Post network coverage. 

    Standard Post within Australia is typically 3–5 business days (metro), 4–7 business days (rural), and 5–9 business days for WA. 

    Express Post within Australia is typically 1–2 business days (metro) and 3–5 business days (rural). 

    International delivery typically takes 10–14 business days, however customs clearance and local handling may cause delays beyond the original estimate. 

    Tracking is emailed once your order has been dispatched. 

    All deliveries require a signature on arrival; if no one is available to sign, your parcel will be taken to the nearest post office for collection. 

    For the most accurate ETA, you can check Australia Post’s delivery time calculator: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

  • Standard International Shipping (6–10 business days):
    $40 AUD.

    Free worldwide standard shipping on orders over $400 AUD.

    All international orders ship via Australia Post with tracking provided at dispatch. I

    nternational orders are sent duties unpaid (DDU), so any customs duties, taxes, or import fees are the responsibility of the recipient and are set by the destination country.

  • Once an order has been dispatched, delivery timeframes are the responsibility of the postal carrier.

    While we will always assist where possible, Natalie Alamein is not liable for parcels lost in transit or left unclaimed.